Terms of Service

Last updated: December 24, 2024

1. Service Description

WhatEazy provides WhatsApp campaign management services through Meta's WhatsApp Business API. Our service allows businesses to create and send WhatsApp messages to their customers.

2. Acceptance of Terms

By using WhatEazy, you agree to these Terms of Service and our Privacy Policy. If you don't agree, please don't use our service.

3. WhatsApp Business API Compliance

Your use of WhatEazy must comply with:

4. Prohibited Uses

You may not use WhatEazy to:

5. Credits and Billing

Credits are required to send messages. Credits do not expire but are non-refundable. Billing is processed through Stripe.

6. Data Processing

We process personal data in accordance with our Privacy Policy and Meta's data processing requirements. Message content is processed only for delivery purposes.

7. Service Availability

We strive for high availability but cannot guarantee uninterrupted service. We may suspend service for maintenance or compliance reasons.

8. Limitation of Liability

WhatEazy is provided "as is" without warranties. We are not liable for indirect damages or losses arising from service use.

9. Termination

We may terminate accounts that violate these terms or WhatsApp policies. You may terminate your account at any time.

10. Contact Information

For questions about these terms, contact us at: support@whateazy.com

11. Company Information

WhatEazy is operated by ADCX Lab
SSM Registration: JM1033406-H
Malaysia

WhatsApp is a trademark of Meta Platforms, Inc.